We are committed to delivering a superior experience through our natural ingredient skincare line. If, for any reason, you're not completely satisfied with any of our Hawaiian Healing Skin Care Products, we will issue you a prompt refund.

As with any of our products, we always appreciate your feedback. We invite you to share your experience with us. Your comments will aid us in future development and continuous improvement of our deliverables to you.

Shipping Information

• FREE Standard Shipping for all USA Orders Over $50!
• US-based orders are shipped from our distribution center within 24-48 hours for your convenience and maximum efficiency.
• Your product will arrive within 7 to 10 Business Days.
• All International (Non-US) orders are shipped via standard US Mail and may take 2-3 weeks to arrive.
• We offer 2-Day Expedited Shipping and 1-Day Priority Shipping.

Return Policy

We want you to be delighted with Hawaiian Healing Skin Care, so we offer a 90-Day Money-Back Guarantee.  

First, Call (770) 904-2499 to get a return authorization number.

Then, ship the unopened or leftover product(s) with the original containers and include your name, address, and order number/return authorization number to:

Hawaiian Healing Skin Care
c/o Nature's Innovation, Inc.
5317 Palmero Court
Buford, GA 30518

Note:

• Our facility must receive returns within 90 days of the purchase date.
• Returns that do not accompany name, address, and order number cannot be credited to an account and will be discarded.
• You may want to insure your return to ensure its arrival at our facility.
• Returns (including items shipped free) will be deducted from our company's shipping fees to ship the item(s) to you.

Exchanges

We will gladly exchange the unopened container for another item if you have purchased the wrong product.

Refused Items or Undelivered Packages

If ordered product(s) are refused upon delivery or undeliverable, the returned products will be subject to a 15% restocking fee and the shipping cost deducted from the total refund amount.

Order Cancellation Policy

Please notify us of a cancellation as soon as possible via phone at 1-833-283-5691 or via email: info@hawaiianhealing.com during business hours of 9 AM - 5 PM EST M-F. 

Product Support

If for any reason you have a question or concern about our products or how to use them, we want to help.

Please feel free to email us or call 1-866-371-2499. 
Customer Service is available via phone, Monday - Friday, from 9 AM to 5 PM EST.